What is business process automation and how does it benefit London companies?

Business process automation replaces manual, repetitive tasks with Azure Logic Apps workflows, REST API integrations and webhook-triggered actions. London companies benefit by cutting operational costs, eliminating data-entry errors and freeing staff for higher-value work. Softomate implements BPA using Azure Logic Apps, Microsoft Power Automate, Salesforce workflows and Xero integrations, built to UK GDPR compliance requirements. Typical outcomes include faster approval cycles, consistent customer communications and real-time reporting dashboards. HMRC Making Tax Digital obligations can also be met through automated data flows between Xero, Sage and HMRC APIs. A discovery workshop maps your highest-value automation candidates before any development begins.

Which business processes deliver the best automation ROI in London?

Processes that are repetitive, rule-based and high-volume deliver the best business process automation ROI. Strong candidates include invoice processing, CRM data entry, lead follow-up sequences, approval workflows, inventory updates and compliance reporting. Softomate audits your existing workflows to rank automation opportunities by time saved and error reduction. Microsoft Power Automate, Azure Logic Apps and Zapier connectors handle most workflow patterns without custom code. Salesforce, HubSpot, SAP and Microsoft Dynamics 365 integrations add connected data across your operation. Most London businesses identify three to five high-return automation candidates within the first discovery session.

How long does business process automation implementation take?

Standard workflow automation projects using Azure Logic Apps or Microsoft Power Automate take four to eight weeks from discovery to go-live. Complex implementations integrating Salesforce, SAP or Microsoft Dynamics 365 with custom approval logic take eight to sixteen weeks. Softomate uses a structured five-stage delivery process: discover, plan, design, build and integrate, then launch and optimise. Your team receives full documentation, training and a handover session at go-live. A scoped project plan with milestones is agreed before build work starts.

Can business process automation connect Salesforce, SAP and Microsoft Dynamics 365?

Yes. Softomate integrates business process automation with Salesforce, SAP, Microsoft Dynamics 365, HubSpot, Xero, Sage and most platforms that expose a REST API or webhook. Azure Logic Apps connectors handle standard integrations. Custom Python middleware bridges legacy systems where native APIs are limited. OAuth 2.0 authentication, AES-256 encryption and role-based access controls meet UK GDPR requirements. Data processing agreements are provided with every engagement. Softomate maps all field transformations and error-handling rules during discovery before build begins.

What is the difference between business process automation and AI process automation?

Business process automation uses rules, triggers and workflow logic to replace manual steps in defined processes. AI process automation adds ML models to handle unstructured inputs such as documents, emails and images that rule-based systems cannot classify reliably. Softomate often combines both: Azure Logic Apps or Power Automate orchestrate the workflow, while Python ML models handle document classification, anomaly detection or NLP triage at specific steps. Explore our AI and machine learning services for ML-powered workflows. A discovery session determines which combination of rule-based and ML automation delivers the best outcome for your specific process.

Business Process Automation London & UK

Q: Does business process automation work with HMRC Making Tax Digital requirements?

Yes. Softomate builds business process automation workflows that connect Xero, Sage or QuickBooks with HMRC Making Tax Digital APIs to automate VAT return preparation and submission. REST API and webhook triggers pull financial data from your accounting platform, validate figures and prepare MTD-compliant submissions on schedule. UK GDPR controls govern all tax data flows. Softomate maps your MTD obligations, accounting platform and submission schedule during discovery before any build work begins. Compliance review runs before the first automated submission to confirm accuracy.

Softomate is an AI automation agency based in London, serving UK businesses. We connect enquiries, CRM records, follow-up and bookings, alongside finance and operational workflows.

A simple n8n or Make workflow starts from £1,500, with scope and acceptance tests agreed before development. Standard delivery takes 4-8 weeks, depending on integrations and access to your systems.

Simple workflow from £1,500
Standard delivery in 4-8 weeks
Fixed price after discovery

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Benefits and fit

What should business process automation help you achieve?

Take repeated manual steps out of approvals, data entry, follow-up and reporting. Operations directors and finance leads gain most when workflow volume outgrows manual capacity.

Fewer manual operations hours

Azure Logic Apps and Microsoft Power Automate replace repetitive data handling steps, reducing repeated manual steps across approval, data entry and reporting workflows. The baseline and measurement window are agreed for each implementation.

Faster approval and sign-off cycles

Webhook-triggered routing sends approval requests to the correct decision-maker with deadline tracking and escalation rules, cutting average approval turnaround from two working days to under four hours for purchase orders and compliance sign-offs.

Cleaner CRM and ERP data

OAuth 2.0 integrations sync workflow outputs directly into Salesforce, HubSpot and Microsoft Dynamics 365, eliminating duplicate records and manual re-entry that typically costs London operations teams several hours each week.

Consistent customer communications

Automated email sequences, SMS notifications and portal updates via HubSpot, Salesforce and Twilio ensure customers receive timely, accurate communications without manual sending or follow-up chasing from your team.

Before you commit

Is business process automation the right starting point?

A good fit

Your processes are repetitive, rule-based and high-volume, such as invoice processing, CRM data entry, lead follow-up, approvals, inventory updates or compliance reporting, and your team spends hours moving data between systems.

A smaller change may be enough

One straightforward workflow using supported connectors, agreed inputs and test cases may only need a simple n8n or Make automation from £1,500. Bring one current enquiry and a screenshot of your pipeline to a scope call to agree the starting workflow.

What we deliver

What does a business process automation project include?

Expand an area to see the workflow, the platforms and the controls involved. Your fixed proposal confirms the scope, acceptance tests and running costs.

Enquiry-to-booking workflow (illustrative example)

A useful first implementation connects one enquiry source to one CRM pipeline. This illustrative example shows the steps to agree before a build. It uses sample data and does not report a client result.

Capture the website or chatbot enquiry and its source. Qualify by collecting the service required, location, budget band and preferred contact time, and offer a person when an answer is uncertain. Update the CRM by finding an existing contact before creating a record, then store the enquiry and communication preferences.

Assign the opportunity to the agreed owner, with a task when a human decision is needed. Follow up with the agreed acknowledgement and eligible follow-up messages, and stop the sequence when the person replies or opts out. Book an available appointment and record the confirmation; a failed booking becomes a task for the owner. Report on enquiries, qualified opportunities, bookings and failed actions over an agreed measurement period.

Azure Logic Apps workflow automation

Operations teams get Azure Logic Apps workflows that orchestrate multi-step approval, data routing and notification sequences across cloud and on-premise systems. Conditional branching, retry logic and failure alerts keep automation running without manual monitoring.

Softomate configures Logic Apps connectors for Salesforce, SAP, Microsoft Dynamics 365 and SharePoint, reducing integration build time compared with custom code-only approaches. UK GDPR compliance controls are built into every workflow design.

Microsoft Power Automate and Zapier integration

Teams using Microsoft 365 get Power Automate flows that connect SharePoint, Teams, Outlook and Dynamics 365 into joined-up automation sequences. Zapier bridges platforms without native connectors, linking Salesforce, HubSpot, Xero and Stripe into multi-step workflows.

Softomate designs, builds and tests flows against your UK GDPR data flows and HMRC Making Tax Digital obligations before any automation goes live.

CRM and ERP workflow integration

Sales and operations teams get connected Salesforce, HubSpot, SAP and Microsoft Dynamics 365 workflows that eliminate manual data re-entry between systems. REST API and webhook integrations sync contact records, order status, invoice data and approval outcomes automatically.

OAuth 2.0 permissions restrict data access to authorised roles. Softomate maps field transformations and error-handling rules during discovery before build begins.

HMRC Making Tax Digital automation

Finance teams get automated VAT return preparation and submission workflows that connect Xero, Sage or QuickBooks with HMRC Making Tax Digital APIs. REST API triggers pull financial data, validate figures and prepare MTD-compliant submissions on schedule.

UK GDPR controls govern all tax data flows. Softomate maps your accounting platform, MTD obligations and submission schedule during discovery before any build work begins.

Workflow audit, design and optimisation

Leadership teams get complete workflow analysis from manual process mapping through to automated pipeline design and performance dashboards. Softomate ranks automation candidates by time saved and error reduction before proposing a build sequence.

Post-launch optimisation cycles improve flow accuracy and reduce exception handling over the first ninety days. UK GDPR compliance and HMRC MTD obligations are verified at every stage of the engagement.

Platform decisions

Which decisions shape an automation build?

Three decisions shape a first workflow.

What to automate first

Processes that are repetitive, rule-based and high-volume deliver the best returns, such as invoice processing, CRM data entry, lead follow-up sequences, approval workflows, inventory updates and compliance reporting. Softomate ranks candidates by time saved and error reduction.

Which platform fits

Microsoft Power Automate, Azure Logic Apps and Zapier connectors handle most workflow patterns without custom code. A simple n8n or Make automation suits one straightforward workflow, and custom Python middleware bridges legacy systems where native APIs are limited.

Which systems to connect

Salesforce, HubSpot, SAP, Microsoft Dynamics 365, Xero and Sage connect through REST API, webhook and OAuth 2.0 patterns. Field transformations and error-handling rules are mapped during discovery before build begins.

Our process

From a process audit to a governed, optimised workflow

Softomate maps current workflows, connects systems and launches governed automation in short delivery phases. Operations leads, IT contacts, finance managers and compliance owners stay involved from discovery through optimisation, so every deployment matches workflow, data and reporting requirements.

Discover
Map workflows and priorities
Library photography, not client work.
Current workflows, system landscape and automation priorities are mapped in discovery workshops with operations managers, finance leads and IT contacts.
What you receiveA process audit, an integration inventory for Salesforce, SAP or Dynamics 365, and a prioritised automation candidate list before scope approval.
How we do this
Most London businesses identify three to five high-return automation candidates within the first discovery session.
Plan
Agree scope, targets and acceptance criteria
Library photography, not client work.
Automation scope, KPI targets and UK GDPR compliance requirements are agreed with stakeholders, data owners and IT leads during planning.
What you receiveA delivery roadmap, platform connector list, HMRC MTD obligations map and acceptance criteria before development starts.
How we do this
A scoped project plan with milestones is agreed before build work starts.
Design
Design logic, mappings and exception paths
Library photography, not client work.
Workflow logic, API endpoint mappings, conditional branching rules and exception-handling paths are designed with operations managers and system owners.
What you receiveApproved workflow diagrams, field mapping documents and compliance control specifications before build work starts.
How we do this
Acceptance testing should cover failure paths as well as the successful path, such as an unavailable CRM or an unanswered question.
Build and integrate
Build in short sprints
Library photography, not client work.
Azure Logic Apps workflows, Power Automate flows and REST API integrations are built in short sprints with client IT contacts and platform owners.
What you receiveA staging automation environment, connected endpoints and webhook event logging across Salesforce, SAP, Xero or bespoke platforms.
How we do this
Custom Python middleware bridges legacy systems where native APIs are limited.
Launch and optimise
Go live, then tune
Library photography, not client work.
Live deployment, performance monitoring and workflow tuning happen after user acceptance sign-off with operations leads, IT contacts and compliance reviewers.
What you receiveA production workflow, dashboard reporting, training notes and an optimisation backlog for volume, error rate and approval turnaround targets.
How we do this
Your team receives full documentation, training and a handover session at go-live.
Post-launch optimisation cycles improve flow accuracy and reduce exception handling over the first ninety days.

Relevant results

Relevant delivery work

Two published engagements show related delivery experience. The figures belong to those projects.

Delivery example · London professional services firm

Business process automation that saved 40 hours a week

A London professional services firm with 22 staff and GBP 3.8M annual turnover automated proposal generation, client onboarding, invoice production and weekly reporting using Softomate's AI-and-Zapier automation.

Client identity is anonymised. The published case study describes the work in detail.

Read the case study

40 hours/weekof manual admin saved each week

Figures reported in the published case study. Results are specific to that project.

Delivery example · City of London management consultancy

AI process automation that recovered 22 hours a week

A City of London management consultancy recovered 22 hours of billable staff time per week by automating proposal generation, client onboarding documents and invoice processing.

Client identity is anonymised. The published case study describes the work in detail.

Read the case study

22 hours/weekof billable staff time recovered

Figures reported in the published case study. Results are specific to that project.

Delivery timeline

How long does a business process automation project take?

Standard delivery takes 4-8 weeks, depending on integrations and access to your systems. A scoped project plan with milestones is agreed before build work starts.

Standard workflow

4-8 weeks

Projects using Azure Logic Apps or Microsoft Power Automate, from discovery to go-live.

Complex integration

Eight to sixteen weeks

Salesforce, SAP or Microsoft Dynamics 365 integrations with custom approval logic.

Post-launch optimisation

First ninety days

Optimisation cycles improve flow accuracy and reduce exception handling.

Planning information, not a delivery guarantee. Your team receives full documentation, training and a handover session at go-live. Your proposal confirms scope, dependencies and milestones.

Pricing and running costs

How much does business process automation cost?

A simple n8n or Make workflow starts from £1,500, with scope and acceptance tests agreed before development. A limited AI integration starts from £4,000, with care from £299/month. Prices exclude VAT, licences, hosting and usage.

Starting prices excluding VAT

Simple n8n / Make automationFrom £1,500

One-off implementation of one straightforward workflow using supported connectors, agreed inputs and test cases.

Optional monthly careFrom £99/month

Care is optional after client-managed handover and forms part of the fee while we manage your chosen service. We agree the monitoring, maintenance and technical assistance covered by your plan. Additional features and larger changes are quoted separately.

Costs to allow for separately

Other packages: A limited AI integration starts from £4,000, with care from £299/month. GHL CRM QuickStart starts from £2,000. A custom chatbot with one agreed CRM connection starts from £6,500. Each package has its own scope and running costs.
Platform subscriptions, hosting and usage: The fixed proposal lists setup, platform subscriptions, hosting, usage allowances and overage rates separately, with VAT treatment and support terms. Your proposal identifies any required software licences, hosting and usage charges.
Extra systems and workflows: Extra systems, business rules and workflows are quoted separately. Additional channels, migrations and integrations are scoped before purchase.

Any starting prices exclude VAT. We identify licences, hosting and usage separately, reuse suitable existing subscriptions and charge shared platform access once for the agreed account.

Discuss your requirements →

Why Softomate and aftercare

Why choose Softomate for business process automation?

Fixed pricing after discovery, with outcomes measured on real UK deployments.

Software development work shown on the Softomate homepage

Compliance and Microsoft platform depth

London-based delivery aligns every Azure Logic Apps flow and REST API integration with UK GDPR and HMRC Making Tax Digital requirements before build starts, reducing rework for regulated London operations teams.

Tax automation, ICO compliance and audit trail are designed in from discovery, not retrofitted, and built specifically for the UK regulatory context.

Softomate builds against Azure Logic Apps, Microsoft Power Automate and Dynamics 365, so automation workflows use proven, maintainable Microsoft ecosystem technology rather than brittle workarounds.

Connected systems and fixed pricing

Softomate integrates automation flows with Salesforce, SAP, HubSpot, Xero and Sage through REST API and OAuth 2.0, so automated data lands correctly in your existing platforms without duplicate handling.

Softomate quotes fixed project pricing after the discovery session, so automation scope, timeline and cost stay clear from the first workflow through to the post-launch optimisation period.

Fixed price from £1,500 for a simple n8n or Make workflow after a free discovery, rather than day-rate uncertainty; larger builds are fixed-priced after discovery. Named specialisms in Azure, Salesforce and Xero come with documented deployment patterns in UK financial, professional services and property sectors.

Measured outcomes and ongoing monitoring

Softomate automation deployments commonly cut manual operations hours by forty to sixty per cent and reduce approval turnaround from two working days to under four hours within ninety days of go-live.

Dashboard reporting tracks workflow volume, error rate and approval turnaround weekly, so automation improvement stays tied to measurable operational targets throughout the engagement.

A London professional services case study saw end-to-end onboarding automation eliminate 40 hours of manual admin per week, and a City of London consultancy recovered 22 hours of billable time. All outcomes are from real UK case studies, with client names anonymised.

FAQs

Questions before you automate a process

Further guidance

Explore the implementation details

More answers on scope, costs, comparisons and the decisions behind your project. Open the areas relevant to your team.

Common questions about scope, costs and failure handling

Business process automation London services use Azure Logic Apps, Microsoft Power Automate and REST API integrations to connect CRMs, ERPs and line-of-business applications without manual bridging. Operations directors and finance leads at London businesses gain most when workflow volume outgrows manual capacity. Softomate connects automated workflows with Salesforce, HubSpot, SAP and Microsoft Dynamics 365 through webhook and OAuth 2.0 patterns.

Teams needing connected automation can explore our AI and machine learning services, API development and system integration services, software process automation services and custom CRM development services. Firms with heavier VAT, MTD and bookkeeping workloads often pair this with our dedicated AI for accountants service. For our supplier selection criteria and a disclosure of our role as publisher, read our guide to best AI automation companies in London.

What happens when something fails in an automated workflow?

A repeated enquiry updates the existing record. An unavailable CRM queues the action and alerts its owner after the agreed retry limit. An unanswered question goes to a person with the conversation attached. Acceptance testing should cover these paths as well as a successful booking.

What does a first implementation include and cost?

A simple native workflow starts from £1,500; optional care starts from £99/month. A limited AI integration starts from £4,000, with care from £299/month. Extra systems, business rules and workflows are quoted separately. Prices exclude VAT, licences, hosting and usage. The fixed proposal lists setup, platform subscriptions, hosting, usage allowances and overage rates separately, with VAT treatment and support terms. Additional channels, migrations and integrations are scoped before purchase. GHL CRM QuickStart starts from £2,000. A custom chatbot with one agreed CRM connection starts from £6,500. Each package has its own scope and running costs.

Can AI be added to the ERP and CRM we already use?

Yes. Our AI integration services connect the existing automation offer to RFQs, documents, sales, operations and workplace tools. Keep your current system as the source of truth and choose one workflow for the first implementation. The proposal identifies the integrations, approvals and recurring costs included.

Bring one current enquiry and a screenshot of your pipeline to the scope call. We can agree the starting workflow, systems, acceptance tests and a fixed build proposal. Your field names, consent rules and pipeline stages are mapped during discovery.

Explore RFQ and quotation automation, invoice and document processing and Microsoft 365 workflows. The GHL CRM QuickStart and the custom chatbot with one agreed CRM connection each have their own scope and running costs.

Business process automation compared with manual workflows

Before and after: indicative manual effort compared with the same process automated by Softomate.

Business process automation vs manual workflows: before and after
Business process	Before automation	After Softomate BPA
Lead to CRM entry	15 to 30 minutes manual data entry	Instant - webhook to CRM in under 5 seconds
Invoice generation	20 to 40 minutes per invoice	Auto-generated on job completion
Client onboarding	6 to 8 hours staff time per new client	Under 45 minutes - automated sequence handles documents, calendar and CRM
Follow-up after enquiry	Depends on sales team memory	Automated 3-touch sequence fires within 60 seconds
Report generation	2 to 4 hours monthly manual pull	Auto-generated weekly, emailed to stakeholders
Error rate	3 to 8% manual data entry errors	Under 0.5% - validated at API layer

Technical features and further benefits

The building blocks behind a Softomate automation build, and two further benefits of connected workflows.

Azure Logic Apps orchestration

Logic Apps connectors trigger workflows, route outputs and write results into Salesforce, SAP and Microsoft Dynamics 365 with retry logic and failure alerting built in.

REST API and webhook architecture

Webhook event listeners and REST API callbacks start automation sequences the moment a trigger fires, removing polling delays and keeping system data synchronised in real time.

Power Automate and Zapier flows

Microsoft Power Automate connects Teams, SharePoint and Dynamics 365. Zapier bridges Salesforce, HubSpot, Xero and Stripe for platforms without native Logic Apps connectors.

OAuth 2.0 and AES-256 security

Scoped API tokens, OAuth 2.0 authentication and AES-256 encryption protect every automated data exchange across UK GDPR-regulated CRM, ERP and financial platforms.

HMRC MTD API integration

Automated VAT return preparation connects Xero, Sage and QuickBooks with HMRC Making Tax Digital APIs, triggering submissions on schedule without manual finance team intervention.

Performance dashboards

Workflow volume, error rate, exception counts and approval turnaround times feed real-time dashboards so operations leads can monitor automation health and improvement weekly.

Built-in UK GDPR and MTD compliance

AES-256 encryption, audit logging and UK GDPR-aligned retention rules protect every automated data flow. HMRC Making Tax Digital obligations are met through automated Xero, Sage and HMRC API connections built into the workflow design.

Real-time operational reporting

Automated data flows into Salesforce, Microsoft Dynamics 365 and Power BI dashboards give operations leads accurate, live metrics without manual spreadsheet compilation or end-of-month reporting delays.

Which London business operations benefit most from process automation?

Business process automation deployments use Azure Logic Apps, Microsoft Power Automate and REST API integrations to replace manual handling across approvals, CRM data entry, compliance reporting and financial workflows. The architecture suits operations, finance and sales teams across London and wider UK markets. The specific use cases below show typical time and error-rate improvements by workflow type.

Invoice processing with Azure Logic Apps and SAP

Azure Logic Apps workflows trigger on invoice receipt, validate supplier data against SAP purchase orders and route discrepancies to finance reviewers automatically. Approved invoices write into SAP via REST API without manual keying. Softomate clients typically reduce invoice processing time from twelve minutes per document to under ninety seconds, with error rates falling below one per cent within sixty days of deployment.

Lead follow-up sequences with Salesforce and HubSpot

Microsoft Power Automate and HubSpot workflow automation trigger personalised email and SMS follow-up sequences based on lead source, product interest and engagement behaviour. Salesforce records update automatically as leads progress through each stage. Softomate clients commonly reduce manual follow-up administration from two hours per day to under fifteen minutes, with enquiry-to-appointment conversion improving within thirty days.

HMRC MTD submission automation with Xero and Sage

Automated workflows pull VAT data from Xero or Sage on schedule, validate figures against HMRC Making Tax Digital API requirements and submit returns without manual finance team intervention. Error alerts and confirmation webhooks complete the audit trail. Softomate clients eliminate manual MTD preparation time entirely, reducing submission risk and freeing finance teams from periodic administrative bottlenecks each quarter.

Approval routing with Power Automate and Dynamics 365

Microsoft Power Automate classifies incoming approval requests by type and value, routes to the correct approver tier with deadline tracking and escalates overdue items automatically. Dynamics 365 records update via REST API when approvals complete. Softomate clients typically reduce approval turnaround from forty-eight hours to under four hours for standard purchase orders and compliance sign-offs within sixty days of deployment.

Results and client comments

Outcomes by sector, as reported for Softomate automation projects. Client names are anonymised for confidentiality.

London professional services firm: 58 per cent fewer manual operations hours

A London professional services firm with 85 staff cut manual operations hours by fifty-eight per cent within ten weeks after Azure Logic Apps approval routing and Salesforce data sync workflows launched. Purchase order approvals fell from forty-eight hours to under three hours. REST API integration and OAuth 2.0 access controls eliminated duplicate record issues across the finance and operations platforms without replacing existing software.

UK financial services firm: HMRC MTD submissions fully automated

A UK financial services firm eliminated manual VAT return preparation entirely within six weeks after automated Xero-to-HMRC Making Tax Digital API workflows launched. Finance team preparation time fell from four hours per quarter to zero. Webhook confirmation receipts and audit log records met UK GDPR and HMRC compliance requirements. The finance director redirected saved time to client advisory work in the first quarter after deployment.

London marketing agency: lead follow-up administration reduced by 73 per cent

A London marketing agency handling 200 weekly inbound leads reduced manual follow-up administration by seventy-three per cent within eight weeks after HubSpot sequence automation and Salesforce record sync launched. Consultant time freed from manual sending and tracking moved to client work. Enquiry-to-appointment conversion improved by eighteen per cent within thirty days of the first automated sequence going live.

UK manufacturing distributor: SAP invoice processing errors cut to zero

A UK manufacturing distributor processing 3,500 monthly supplier invoices reduced data entry errors from four per cent to zero within twelve weeks after Azure Logic Apps and SAP REST API automation launched. Processing time fell from fourteen minutes per invoice to under two minutes. Month-end reconciliation time dropped from two days to four hours, freeing the finance team for strategic supplier negotiation work.

What our clients say

"They supported me with planning, automation, setting up my CRM, and most importantly, helping me generate more leads for my business." - N. Rathod, Google review

"He also set up automation that connects different systems, which has made everything run much smoother." - K. Pattni, Unigiftware

Related services, guides, areas served and tools

Related services

AI and machine learning London: add Python ML models and Azure AI OCR to your BPA workflows for intelligent document processing, anomaly detection and NLP-powered email triage beyond rule-based automation.

API development and system integration: build the REST API and webhook architecture that powers your BPA workflows, connecting Salesforce, SAP, Xero and custom platforms with OAuth 2.0 and UK GDPR security controls.

AI chatbot development London: extend BPA into customer-facing channels by connecting NLP chatbot journeys to the same Salesforce, HubSpot and Azure Logic Apps workflows that power your back-office processes.

Software process automation services: commission bespoke software automation for workflows that Azure Logic Apps and Power Automate connectors cannot handle, using custom Python and REST API development.

More sector guides for UK teams

Sector guides for UK teams exploring business process automation by industry and workflow type: business process automation for UK plumbers and electricians covers job booking, quote follow-up, invoice chasing and certificate delivery; for UK HR teams covers onboarding, offboarding, leave approvals and policy distribution; for UK private healthcare covers patient intake, appointment reminders, insurance pre-authorisation and CQC reporting.

Also serving these areas

AI automation in Harrow: workflow automation for businesses across Harrow. AI process automation in Barking: automate business workflows across Barking and east London. AI for construction: construction automation for UK contractors and sub-contractor management. Ecommerce automation suite: order, stock and customer automation for UK online retailers. AI automation for education: admissions, enrolment and student support automation.

Calculators

How much time and money could AI and automation save me? Put missed calls, admin time and slow replies together in the AI payback calculator. When does custom automation beat a subscription tool? Use your own bill in the automation cost calculator and see where a subscription tool stops being the cheaper option. See all calculators.

Work with us

Let's talk about business process automation

Tell us about the operations, finance and compliance workflows that take your team's time. Azure Logic Apps, Power Automate and REST API integrations can cut manual hours, reduce approval turnaround and remove repetitive handling from your team's day.

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